VoIP Security
These days VoIP is in news not for the great savings in long distance calls that it offers but for the security concerns attached to it. As VoIP runs through internet, the information exchanged can be intercepted by anyone at any time. Moreover, because of its popularity VoIP has become a soft target for the hackers. In the absence of a strong firewall system, hackers may capture sensitive information such as credit card number and bank details. They can even launch denial of service attacks and shut down a voice conversation, or send spam or virus over the internet to disrupt the services. Another vulnerability that the IT sector is worried about the hacking of VoIP networks for making free calls. According to industry sources, a new generation of “phreakers” may be able to manipulate the data switched through a hybrid TDM-VoIP network which will allow them to exploit the billing system to make free calls. Another menace that is plaguing the VoIP networks is ‘caller-id spoofing’. There are some hacking websites that allow people to control the phone number that appears on the receiver’s caller-id display. Moreover, they can modify their voice with the help of voice modification software. Thus, they have become a useful tool for private investigators and pranksters.
VoIP service providers are now trying to secure their customers from these threats through the tunneling and encryption processes. These techniques prevent the hackers from capturing the information packets as they pass through the internet. Most of the service providers are using Layer 2 tunneling and an encryption method called Secure Sockets Layer (SSL) to prevent anyone from getting the confidential information.